Job Description
Join our award-winning hospitality team as an Evening Receptionist at Grand Hotel Orleans! We're seeking friendly, energetic individuals to create memorable guest experiences during evening hours. Perfect for career changers or recent graduates – no prior experience required! Enjoy competitive pay, flexible scheduling, and comprehensive training in the heart of New Orleans' vibrant French Quarter.
Responsibilities
- Welcoming guests with warm professionalism and managing check-in/check-out processes
- Handling phone inquiries and managing reservations using our property management system
- Processing payments accurately and maintaining detailed guest records
- Coordinating with housekeeping and security teams for seamless operations
- Assisting guests with local recommendations and special requests
- Performing nightly audits and preparing shift reports
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Exceptional communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Flexible availability including weekends and holidays
- Positive attitude and commitment to exceptional service