Job Description
Join our dynamic healthcare team as an Evening Receptionist and enjoy the perfect work-life balance with flexible evening hours. Henderson Wellness Center is seeking a warm, organized professional to manage our front desk operations during evening shifts. This role is ideal for students, parents, or anyone seeking a schedule that accommodates daytime commitments while delivering exceptional patient experiences. You'll be the first point of contact for our clients, ensuring smooth operations and a welcoming atmosphere during our busiest evening hours.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 10 PM)
- Efficiently check in/out patients using electronic health records
- Handle multi-line phone system and route calls appropriately
- Schedule appointments and manage provider calendars
- Maintain organized patient records and documentation
- Process payments and verify insurance information
- Ensure reception area is clean, stocked, and welcoming
Qualifications
- High school diploma or equivalent (required)
- 1+ years receptionist or customer service experience
- Proficiency with EHR systems (Epic/Meditech preferred)
- Exceptional communication and interpersonal skills
- Strong organizational and multitasking abilities
- Professional demeanor and positive attitude
- Ability to work independently during evening hours
- Basic knowledge of medical terminology (preferred)