Job Description
Join our dynamic team as an Evening Receptionist at the prestigious Grand Plaza Hotel in Anaheim! We provide all necessary equipment, including modern check-in systems and communication devices, ensuring you deliver exceptional guest experiences. This role offers a supportive environment where your professionalism and hospitality skills shine. Enjoy competitive pay, flexible evening hours, and the opportunity to be part of a renowned hospitality brand.
Responsibilities
- Manage guest check-ins and check-outs using provided hotel systems
- Answer multi-line phone calls and direct inquiries efficiently
- Process payments and maintain accurate guest records
- Coordinate with housekeeping and security teams
- Resolve guest concerns with professionalism and empathy
- Prepare nightly reports and manage reservations
Qualifications
- Previous hospitality or front desk experience preferred
- Excellent communication and interpersonal skills
- Ability to operate hotel management systems (training provided)
- Strong problem-solving and multitasking abilities
- Professional appearance and customer service mindset
- Availability to work evenings, weekends, and holidays