Job Description
Join our dynamic team at Metropolitan Hospitality Group as an Evening Receptionist and be the first point of contact for our prestigious downtown Detroit clients. This role offers the flexibility of evening hours while providing exceptional service in a luxury environment. We're seeking a polished professional to manage front desk operations during evening shifts, ensuring seamless guest experiences and maintaining our brand's high standards. Enjoy competitive pay, free parking, and opportunities for advancement within our growing hospitality empire.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 12 AM)
- Professionally greet and assist guests with check-in/check-out processes
- Handle incoming calls and route communications efficiently
- Maintain security protocols and monitor access to the building
- Coordinate with overnight staff for seamless shift transitions
- Manage conference room reservations and visitor access
- Perform light administrative duties including filing and data entry
Qualifications
- Minimum 1 year of front desk or customer service experience
- Exceptional verbal communication and interpersonal skills
- Proficiency with Microsoft Office Suite and reservation systems
- Ability to remain calm and professional under pressure
- Valid Michigan driver's license (for occasional errands)
- High school diploma or equivalent required
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of Detroit metropolitan area preferred