Job Description
Join our dynamic team as an Evening Receptionist at Detroit Hospitality Group! We're seeking a polished professional to serve as the welcoming face of our downtown Detroit location during evening hours. This role is perfect for individuals who thrive in fast-paced environments and excel at creating exceptional first impressions. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in Detroit's vibrant hospitality sector. Apply today to become part of our award-winning team!
Responsibilities
- Manage front desk operations during evening shifts (5 PM - 1 AM)
- Provide exceptional customer service to guests and visitors
- Handle multi-line phone system with professional call routing
- Manage guest check-ins/check-outs and reservation systems
- Maintain secure visitor log and access control procedures
- Coordinate with security and overnight staff for seamless operations
- Perform light administrative duties including filing and data entry
Qualifications
- High school diploma or equivalent required
- 1+ years of receptionist or customer service experience
- Proficiency with Microsoft Office Suite and reservation systems
- Exceptional verbal communication and interpersonal skills
- Ability to multitask and prioritize in high-pressure situations
- Professional appearance and polished demeanor
- Flexibility to work weekends and holidays
- Valid Michigan driver's license preferred