Job Description
Join our award-winning team at Grand Orleans Hospitality Group as an Evening Receptionist and enjoy the vibrant energy of New Orleans' French Quarter! We're offering a competitive hourly rate plus a $1,500 sign-on bonus for qualified candidates who start before December 1st. This role is perfect for detail-oriented professionals who thrive in fast-paced environments and want to be the first point of contact for our esteemed guests. Experience world-class hospitality while enjoying evening flexibility and comprehensive benefits.
Why You'll Love Working With Us:
- Immediate $1,500 sign-on bonus
- Comprehensive health benefits package
- Opportunities for career advancement
- Complimentary employee meals and parking
Responsibilities
- Provide exceptional guest check-in/check-out experiences during evening hours (4 PM - 12 AM)
- Manage multi-line phone systems with professional etiquette
- Coordinate with housekeeping and security teams for guest requests
- Process payments and maintain accurate financial records
- Resolve guest inquiries and escalate complex issues to management
- Monitor security systems and access control protocols
- Prepare daily reports and maintain guest information databases
Qualifications
- Minimum 2 years hospitality or customer service experience
- Proficiency in hotel management software (e.g., Opera, Cloudbeds)
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid Louisiana driver's license and clean driving record
- Flexibility to work weekends, holidays, and special events
- Basic knowledge of New Orleans attractions and transportation