Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Receptionist in the heart of Philadelphia! We're seeking a polished professional to manage our front desk operations during evening hours. Equipment provided includes modern office hardware and software to ensure seamless operations. This role is perfect for individuals who thrive in fast-paced environments and excel at creating exceptional guest experiences. Enjoy competitive compensation, flexible scheduling, and a supportive workplace culture.
Responsibilities
- Manage front desk operations with professionalism and efficiency during evening shifts (4 PM - 12 AM)
- Greet visitors, clients, and staff with exceptional customer service
- Handle incoming calls, messages, and digital communications
- Coordinate room bookings, appointments, and facility access
- Maintain organized reception area and office supplies inventory
- Assist with basic administrative tasks including data entry and document management
- Collaborate with security and maintenance teams for facility safety
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask and prioritize in high-pressure situations
- Flexibility to work weekends and holidays as needed
- Positive attitude with problem-solving mindset