Job Description
Join our vibrant team at Sunshine Bay Resort as an Evening Receptionist and kickstart your career in hospitality! We're seeking enthusiastic individuals with no prior experience to provide exceptional guest experiences during evening hours. This role offers flexible scheduling, comprehensive on-the-job training, and a supportive environment perfect for career growth. Enjoy competitive pay, resort perks, and the chance to work in one of Florida's most beautiful coastal cities.
As the first point of contact for our evening guests, you'll play a crucial role in creating memorable stays. We value personality over experience and are committed to developing your skills in customer service, communication, and hotel operations. If you're a people person with a positive attitude and eager to learn, we want to meet you!
Responsibilities
- Warmly welcome and assist guests with check-in/check-out processes
- Manage phone calls and reservations with professionalism
- Handle guest inquiries and resolve issues promptly
- Maintain lobby area cleanliness and organization
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and security teams
- Update guest information in property management system
- Report maintenance issues and operational concerns
Qualifications
- No prior experience required – we provide full training!
- High school diploma or equivalent preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer literacy (we'll teach the rest!)
- Reliable transportation and punctual attendance
- Ability to work independently and as part of a team
- Positive attitude and willingness to learn new skills