Job Description
Join Chicago's premier hospitality team as an Evening Receptionist and make every guest's evening exceptional! We're seeking a polished professional to manage our front desk operations during evening hours, ensuring seamless check-ins, flawless communication, and an unforgettable guest experience. This is your opportunity to shine in a dynamic environment where your smile and efficiency directly impact our brand reputation. Competitive compensation, flexible scheduling, and immediate start available – apply today to begin your journey with us tomorrow!
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Handle multi-line phone systems and route inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Resolve guest concerns promptly and professionally
- Maintain pristine lobby and reception area
- Update reservation systems and guest profiles
Qualifications
- Minimum 1 year front desk/reception experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (Opera, Fidelio)
- Strong multitasking and problem-solving abilities
- Professional appearance and polished demeanor
- Ability to work independently with minimal supervision
- Flexible availability for evening/weekend shifts
- High school diploma or equivalent required