Job Description
Join our award-winning hospitality team as an Evening Part-Time Customer Experience Specialist! We're seeking energetic professionals to deliver exceptional service during our peak evening and weekend hours. This flexible role offers competitive compensation, complimentary meals, and opportunities for advancement within our growing Minneapolis-based company. Perfect for students, parents, or anyone seeking work-life balance with evening schedules.
Responsibilities
- Deliver exceptional guest experiences during evening and weekend shifts
- Manage reservation systems and seating arrangements efficiently
- Resolve customer concerns with empathy and professionalism
- Collaborate with kitchen and service teams during peak hours
- Process payments and maintain accurate transaction records
- Uphold cleanliness and safety standards throughout the venue
- Contribute to a positive team environment during high-traffic periods
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year customer service experience in fast-paced environments
- Availability for evenings (4PM-12AM) and weekends
- Strong communication and conflict resolution skills
- Proficient with POS systems and reservation software
- Ability to multitask under pressure while maintaining composure
- Valid food handler certification (or willingness to obtain)