Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Receptionist in Bakersfield! We're seeking a polished professional to manage our front desk operations during evening hours. Enjoy a fully equipped workspace with all necessary tools provided – including ergonomic desk setup, high-speed computer, and modern phone system. This role offers immediate start with comprehensive training and growth opportunities within our expanding hospitality brand.
Responsibilities
- Manage guest check-ins/check-outs with precision and warmth
- Handle incoming calls, emails, and digital communications professionally
- Maintain impeccable front desk appearance and equipment functionality
- Coordinate with housekeeping and security teams for seamless operations
- Process payments and manage reservation systems accurately
- Assist with guest inquiries using provided digital resources
- Complete nightly administrative reports and handover documentation
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and conflict resolution skills
- Proficient with reservation software and Microsoft Office suite
- Ability to multitask in fast-paced evening environments
- Professional appearance and positive demeanor
- Reliable transportation for evening shifts (3-11 PM)
- High school diploma or equivalent required