Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a polished professional to manage our front desk operations during evening hours (4 PM - 12 AM). This is a fantastic opportunity for someone with exceptional customer service skills looking for a flexible schedule in Charlotte's thriving hospitality scene.
As the first point of contact for our high-end clients and partners, you'll create memorable experiences while handling administrative tasks with precision. If you thrive in fast-paced environments and value attention to detail, we want to hear from you today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle phone calls and digital communications with professionalism
- Process reservations and manage booking systems accurately
- Coordinate with housekeeping and security teams for seamless operations
- Maintain a clean, organized, and welcoming lobby environment
- Assist with administrative tasks including filing and data entry
- Uphold company standards for exceptional guest experiences
Qualifications
- 1+ years of front desk or customer service experience required
- Exceptional communication and interpersonal skills
- Proficiency with reservation software and Microsoft Office Suite
- Ability to multitask in high-pressure situations
- Professional appearance and courteous demeanor
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent; hospitality certification preferred