Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're urgently seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for individuals with exceptional customer service skills seeking a flexible schedule. Enjoy a competitive hourly rate, comprehensive training, and opportunities for growth within our award-winning organization.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Answer and direct incoming calls with professional etiquette
- Coordinate with housekeeping and security teams for smooth operations
- Process payments and maintain accurate financial records
- Assist with event setup and guest services during evening functions
- Handle emergency procedures and incident reporting
- Maintain cleanliness and organization of lobby and common areas
Qualifications
- Minimum 1 year of receptionist or customer service experience
- Exceptional verbal communication and interpersonal skills
- Proficiency in Microsoft Office Suite and reservation systems
- Ability to multitask in a fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Valid driver's license preferred