Job Description
Join our dynamic team at Miami Elite Hospitality as an Evening Receptionist! We're urgently seeking a polished professional to be the first point of contact for our prestigious clients during evening hours. This role offers a competitive hourly rate, flexible scheduling, and opportunities for career growth within our luxury hospitality group. If you thrive in fast-paced environments and excel at creating exceptional guest experiences, we encourage you to apply today!
Responsibilities
- Manage front desk operations during evening shifts with professionalism and efficiency
- Handle guest check-ins/checkouts using our proprietary reservation system
- Coordinate with housekeeping and security teams for seamless service delivery
- Manage multi-line phone system and route calls appropriately
- Process payments and maintain accurate financial records
- Assist with event coordination and VIP guest arrangements
- Maintain pristine lobby and common area standards
Qualifications
- Minimum 2 years of high-end hospitality or luxury service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (Opera, Fidelio, or similar)
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Valid Florida driver's license (for occasional errands)
- Availability to work flexible evening shifts (3 PM - 11 PM)
- Bilingual English/Spanish preferred