Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Receptionist and be the first point of contact for our valued guests during evening hours. This role offers a flexible schedule and the opportunity to showcase exceptional customer service skills in a fast-paced environment. We're seeking a polished professional who thrives in hospitality settings and can create memorable experiences for every visitor. Enjoy competitive pay, comprehensive training, and a supportive work culture that values your contributions.
Responsibilities
- Manage front desk operations during evening shifts, including check-ins/out for guests and visitors
- Answer and direct incoming calls professionally, taking accurate messages and routing inquiries
- Coordinate with security team to ensure facility safety protocols are maintained
- Process mail and deliveries, maintaining accurate log systems
- Assist with light administrative tasks including scheduling and document management
- Manage visitor access using electronic keycard systems and visitor logs
- Coordinate with overnight staff for seamless shift transitions
Qualifications
- Minimum 1 year experience in front desk or receptionist role
- Exceptional verbal communication and interpersonal skills
- Proficiency with Microsoft Office Suite and reservation systems
- Ability to multitask effectively in high-pressure situations
- Valid California driver's license and reliable transportation
- Flexibility to work evenings (typically 4 PM - 12 PM)
- Professional appearance and polished demeanor
- Basic knowledge of hospitality industry best practices