Job Description
Join our award-winning team as an Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to create exceptional first impressions during our peak evening hours. Enjoy competitive pay, flexible scheduling, and a supportive work environment in Bakersfield's vibrant hospitality scene. This role offers growth opportunities for career-driven individuals with a passion for customer excellence.
Responsibilities
- Manage front desk operations with professionalism during evening shifts (4 PM - 12 AM)
- Handle high-volume phone calls and digital communications with exceptional courtesy
- Process guest check-ins/check-outs using our proprietary reservation system
- Coordinate with housekeeping and security teams for seamless service delivery
- Resolve guest inquiries and concerns with empathy and efficiency
- Maintain pristine lobby and common area standards
- Assist with light administrative duties including filing and data entry
Qualifications
- Minimum 1 year experience in hospitality or customer service role
- Exceptional verbal communication and interpersonal skills
- Proficiency with Microsoft Office Suite and property management systems
- Ability to multitask in fast-paced environments with composure
- Strong problem-solving abilities with customer-centric approach
- Valid California driver's license and reliable transportation
- Availability to work weekends and holidays as required
- High school diploma or equivalent required