Job Description
Join our dynamic team at Metropolitan Hospitality Group as an Evening Receptionist in Newark's vibrant downtown! We're seeking a polished professional to manage our front desk operations during evening hours (4 PM - 12 AM). This role offers competitive pay, flexible scheduling, and growth opportunities within our award-winning hospitality brand.
As the first point of contact for our luxury hotel guests and corporate clients, you'll deliver exceptional service while handling administrative tasks with precision. Our ideal candidate thrives in fast-paced environments and embodies our commitment to excellence. If you're passionate about hospitality and seeking a rewarding part-time position, apply today to start your journey with us!
Responsibilities
- Warmly greet and assist all visitors and guests with exceptional professionalism
- Manage multi-line phone system and route calls to appropriate departments
- Handle check-in/check-out procedures for overnight guests
- Monitor security systems and access control for building premises
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and manage cash handling procedures
- Maintain organized reception area and manage office supplies inventory
- Prepare daily shift reports and update guest reservation systems
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 1 year experience in reception, hospitality, or customer service role
- Exceptional verbal communication and interpersonal skills
- Proficiency with Microsoft Office Suite and reservation systems
- Ability to multitask efficiently in high-pressure situations
- Strong attention to detail and organizational abilities
- Professional appearance and polished demeanor
- Flexibility to work evenings, weekends, and holidays as needed