Job Description
Join our vibrant team at Harmony Hospitality Group as a Part-Time Evening Receptionist! We're seeking a polished professional to deliver exceptional guest experiences during our evening operations. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and enjoy creating memorable first impressions. Enjoy a flexible schedule with competitive compensation and opportunities for advancement in our award-winning hospitality brand.
Our ideal candidate will embody warmth and efficiency while managing front desk operations, ensuring guest satisfaction, and maintaining a welcoming atmosphere. If you're passionate about hospitality and seeking a part-time role with impact, apply today to become an integral part of our St. Petersburg family!
Responsibilities
- Manage check-in/check-out processes for guests with efficiency and professionalism
- Handle incoming calls and direct inquiries to appropriate departments
- Maintain accurate guest records and reservation systems
- Process payments and manage cash transactions securely
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through exceptional service delivery
- Assist with basic administrative tasks during evening shifts
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years of front desk or customer service experience
- Proficiency with reservation software (e.g., Opera, Propertyware)
- Exceptional communication and conflict resolution skills
- Ability to multitask effectively in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexible evening availability (including weekends/holidays)
- Basic knowledge of local attractions and services