Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We offer flexible evening hours in a modern, fast-paced environment perfect for work-life balance. As the first point of contact, you'll deliver exceptional guest experiences while managing front desk operations. Enjoy competitive pay, comprehensive training, and opportunities for advancement in one of Stockton's most respected hospitality employers.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/checkouts and reservation management
- Answer multi-line phone calls with exceptional professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Resolve guest inquiries and escalate complex issues
- Prepare nightly reports and manage office supplies
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with reservation systems (e.g., Opera, Propertyware)
- Strong multitasking and problem-solving abilities
- Exceptional communication and interpersonal skills
- Ability to work independently during evening hours
- Basic knowledge of MS Office Suite
- Flexibility to cover occasional weekend shifts