Job Description
Join our prestigious downtown Buffalo team as an Evening Receptionist! We're seeking a polished professional to manage our front desk operations during evening hours. This full-time role offers competitive pay, comprehensive benefits, and a dynamic work environment in the heart of Buffalo's entertainment district. If you're a customer service enthusiast with exceptional organizational skills, apply today to become the welcoming face of our establishment!
Responsibilities
- Manage front desk operations including call routing, guest check-in/check-out, and mail handling
- Maintain pristine lobby area and ensure professional ambiance
- Coordinate with security and housekeeping teams for seamless operations
- Handle confidential client information with discretion
- Process payments and manage cash drawer reconciliation
- Assist with administrative tasks like scheduling and document management
- Act as primary emergency contact during evening shifts
Qualifications
- Minimum 1 year front desk or hospitality experience
- Exceptional communication and interpersonal skills
- Proficient in Microsoft Office Suite and property management systems
- Ability to multitask in fast-paced environments
- Valid New York State driver's license preferred
- Professional appearance and demeanor
- Flexibility to work evenings, weekends, and holidays
- Strong problem-solving abilities