Job Description
Join our dynamic team as a Full-Time Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to create exceptional first impressions during evening hours. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and excel at multitasking. Enjoy competitive compensation, comprehensive benefits, and a vibrant work culture in the heart of Raleigh. If you're ready to deliver outstanding guest experiences while managing administrative operations with precision, apply today!
Responsibilities
- Manage front desk operations during evening shifts (4:00 PM - 12:00 AM)
- Handle incoming calls, emails, and visitor inquiries with exceptional professionalism
- Coordinate room reservations and check-in/check-out procedures
- Process payments and maintain accurate financial records
- Assist with event coordination and guest services support
- Perform light administrative duties including filing and data entry
- Ensure security protocols are followed during evening hours
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and reservation systems
- Exceptional communication and interpersonal skills
- Ability to multitask and prioritize in high-pressure situations
- Strong attention to detail and organizational abilities
- Evening/weekend availability required
- Basic knowledge of hospitality industry best practices