Job Description
Join our dynamic team as an Evening Receptionist at Houston Hospitality Group! We're seeking a polished professional to manage our front desk operations during evening hours. This role is perfect for individuals who thrive in fast-paced environments and excel at creating exceptional first impressions. Enjoy competitive pay, flexible scheduling, and a supportive workplace culture. If you're ready to launch your career in hospitality with a leading Houston employer, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Answer multi-line phone system and direct calls appropriately
- Process reservations and maintain accurate guest records
- Coordinate with housekeeping and security teams
- Handle billing transactions and payment processing
- Prepare end-of-day reports and manage office supplies
- Uphold brand standards through exceptional customer service
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency with reservation software (e.g., Opera, Amadeus)
- Strong communication and multitasking abilities
- Professional appearance and courteous demeanor
- Ability to work independently with minimal supervision
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of Houston area preferred