Job Description
Join our dynamic team at Grand Hospitality Group as an Evening Receptionist and start your new career tomorrow! We're seeking a polished professional to deliver exceptional guest experiences during our peak evening hours. This role offers competitive pay, flexible scheduling, and the opportunity to work in New Orleans' vibrant hospitality scene. If you're a people person with a passion for creating memorable first impressions, apply today!
Responsibilities
- Manage front desk operations and greet all guests with warmth and professionalism
- Answer multi-line phone calls and route inquiries appropriately
- Process check-ins/check-outs using our property management system
- Coordinate with housekeeping and maintenance teams for guest requests
- Handle cash transactions and maintain accurate billing records
- Uphold strict cleanliness and safety standards in public areas
- Assist with event setup and VIP guest services as needed
Qualifications
- Minimum 1 year of front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with hotel management software (e.g., Opera, Cloudbeds)
- Ability to work evenings, weekends, and holidays
- Strong attention to detail and problem-solving abilities
- Valid Louisiana driver's license (if required for errands)
- Basic knowledge of New Orleans attractions and transportation