Job Description
Join our prestigious downtown Philadelphia hotel as an Evening Receptionist! We provide all necessary equipment including modern check-in kiosks, headsets, and ergonomic workstations. Enjoy a dynamic evening shift while delivering exceptional guest experiences in our luxurious lobby. Full training and professional development opportunities await.
Responsibilities
- Manage guest check-in/check-out procedures using our advanced property management system
- Handle reservation inquiries and modifications with precision
- Operate hotel communication systems including phone and intercom
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Assist with luggage and guest requests
Qualifications
- Previous hospitality or customer service experience preferred
- Proficiency with hotel management software (e.g., Opera, Amadeus)
- Exceptional communication and problem-solving skills
- Ability to work independently during evening hours
- Professional appearance and demeanor
- Basic knowledge of Philadelphia attractions and transportation