Job Description
Join our dynamic team as a Evening Receptionist at Phoenix Premier Hospitality! We're seeking a polished professional to be the face of our luxury resort during evening hours. This role offers competitive compensation, comprehensive benefits, and the opportunity to work in a stunning environment. If you excel in customer service and thrive in fast-paced settings, apply today!
Responsibilities
- Manage guest check-ins/check-outs with precision and warmth
- Answer multi-line phone system and direct calls efficiently
- Process payments and manage billing inquiries
- Coordinate with housekeeping and security teams
- Handle guest complaints with professionalism and discretion
- Maintain immaculate lobby and reception area
- Update reservation systems and manage room assignments
Qualifications
- 1+ years front desk or hospitality experience
- Exceptional communication and interpersonal skills
- Proficient with hotel management software (Opera, etc.)
- Ability to multitask in high-pressure situations
- Valid Arizona driver's license preferred
- Flexible availability including weekends/holidays
- Professional appearance and positive attitude
- Basic knowledge of local attractions and services