Job Description
Join our vibrant downtown team as an Evening Receptionist at Downtown Tulsa Suites! We're seeking a polished professional to manage our front desk during evening hours, ensuring exceptional guest experiences while maintaining a secure and welcoming environment. This is your opportunity to launch your hospitality career in Tulsa's bustling heart with immediate start availability.
What We Offer:
- Competitive evening shift pay ($18-22/hr)
- Free parking in secured garage
- Professional development opportunities
- Comprehensive onboarding program
- Employee discounts on local attractions
Responsibilities
- Manage front desk operations during evening shifts (4:00 PM - 12:00 AM)
- Check-in/out guests using hotel management software
- Answer multi-line phone system with professional etiquette
- Coordinate with security team for building access control
- Process payments and manage cash drawer procedures
- Resolve guest inquiries with prompt service solutions
- Maintain accurate shift logs and incident reports
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with hotel PMS systems (Opera/Micros preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Valid Oklahoma driver's license (for errands)
- Flexible availability including weekends/holidays
- Basic knowledge of downtown Tulsa area