Job Description
Join our dynamic team as an Evening Receptionist at Buffalo Hospitality Group! We're seeking a professional and welcoming individual to manage our front desk operations during evening hours. Equipment provided includes modern check-in systems, office supplies, and ergonomic workstations. Enjoy competitive pay, flexible scheduling, and a supportive environment where your hospitality skills shine. Perfect for night owls seeking work-life balance!
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Answer multi-line phone system and route inquiries appropriately
- Maintain organized front desk area and administrative systems
- Coordinate with overnight staff for seamless shift transitions
- Handle basic billing inquiries and payment processing
- Uphold strict security protocols for guest and property safety
- Assist with light clerical tasks and document management
Qualifications
- Previous front desk or customer service experience preferred
- Exceptional communication and interpersonal skills
- Proficient in using hotel management software
- Ability to multitask in fast-paced environments
- Strong attention to detail and problem-solving abilities
- Reliable transportation for evening shifts (3 PM - 11 PM)
- Professional appearance and positive attitude
- High school diploma or equivalent required