Job Description
Join our dynamic team as an Evening Receptionist at Grand Hospitality Group in the heart of New Orleans! We're seeking a polished professional to manage our front desk operations during evening hours, ensuring exceptional guest experiences while maintaining a seamless workflow. This is your chance to launch a rewarding career in hospitality with immediate start opportunities. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the city that never sleeps.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Answer multi-line phone system and route inquiries appropriately
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Assist with event preparation and guest requests
- Maintain clean and organized reception area
Qualifications
- Minimum 1 year front desk/reception experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation systems (Opera, Fidelio)
- Ability to multitask in fast-paced environments
- Basic knowledge of New Orleans attractions and services
- Strong attention to detail and problem-solving abilities
- Valid driver's license preferred
- Spanish fluency highly desirable