Job Description
Join our dynamic team at Premier Hospitality Group as an Evening Receptionist in the heart of Jacksonville, FL. We're seeking a polished professional to manage our front desk operations during evening hours, ensuring exceptional guest experiences while maintaining a seamless workflow. This role offers competitive compensation, comprehensive benefits, and opportunities for growth in a supportive environment. If you're a detail-oriented individual with a passion for hospitality, we encourage you to apply today!
Responsibilities
- Manage front desk operations during evening shifts (3 PM - 11 PM)
- Handle guest check-ins/check-outs with professionalism and efficiency
- Answer multi-line phone systems and route calls appropriately
- Coordinate with housekeeping and security teams for guest requests
- Maintain accurate guest records and reservation systems
- Process payments and manage billing inquiries
- Ensure lobby and common areas remain pristine and welcoming
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years of front desk or customer service experience
- Proficiency with reservation software (e.g., Opera, Delphi)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong problem-solving abilities and attention to detail
- Flexibility to work evenings, weekends, and holidays