Job Description
We are looking for a motivated and reliable individual to join our evening support team in Philadelphia. In this role, you will play a crucial part in maintaining our high standards of customer service while enjoying the benefits of a flexible schedule and daily pay options.
At Metro Support Services, we believe in empowering our employees with modern tools and a supportive work culture. Whether you are a student or looking to supplement your income, we offer a pathway to financial stability with no waiting periods for your hard-earned money.
Responsibilities
- Handle customer inquiries and support requests via phone and email during evening hours.
- Process daily shift logs and ensure accurate timekeeping for daily payroll.
- Assist in data entry and maintaining up-to-date customer records.
- Collaborate effectively with the morning shift team to ensure seamless workflow.
- Resolve customer issues efficiently and professionally.
Qualifications
- High school diploma or general education degree (GED).
- Must have a reliable computer and high-speed internet connection.
- Ability to work flexible evening shifts (e.g., 4:00 PM - 12:00 AM).
- Strong verbal and written communication skills.
- Basic computer literacy and typing proficiency.