Job Description
Are you a student looking for a flexible schedule? Do you thrive in a high-energy environment?
Apex Systems is currently hiring dedicated Evening Part-Time Support Specialists for our Oklahoma City location. We offer competitive pay, career growth opportunities, and a schedule designed for students and those seeking work-life balance.
Why Join Us?
- Student Friendly: We understand your schedule and offer evening shifts that work around your classes.
- Competitive Pay: Earn $18-$24/hr with performance bonuses.
- Modern Environment: Work in a state-of-the-art facility in the heart of Oklahoma City.
Don't miss this chance to launch your career in customer support and technical services.
Responsibilities
- Provide high-quality technical support and customer service to clients via chat, email, and phone during the evening shift.
- Diagnose and resolve technical issues related to software, hardware, and network connectivity.
- Maintain accurate and up-to-date documentation of all support tickets and customer interactions.
- Collaborate with the day-shift team to ensure seamless workflow continuity.
- Adhere to all company policies, procedures, and quality assurance standards.
- Identify opportunities to improve support processes and customer satisfaction.
- Handle escalated customer inquiries with patience and professionalism.
Qualifications
- High school diploma or GED required; some college or technical training is a plus.
- Strong basic computer literacy and proficiency with Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work a flexible schedule, including evenings and weekends as needed.
- Proven ability to remain calm and professional under pressure.
- Reliable internet connection is required for remote or hybrid evening shifts.