Job Description
Join our dynamic team at Coastal Hospitality Group as an Evening Part-Time Guest Service Associate! We're seeking energetic professionals to deliver exceptional guest experiences during our peak evening hours. This role offers flexible scheduling, competitive pay, and opportunities for growth in a vibrant coastal environment. Perfect for students, night owls, or anyone seeking supplemental income with a supportive team culture.
Responsibilities
- Provide exceptional guest check-in/check-out services during evening hours (4 PM - 12 AM)
- Handle reservation inquiries and manage front desk operations efficiently
- Resolve guest concerns with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Uphold brand standards through consistent service delivery
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Flexible availability for evening and weekend shifts
- Must be 18+ years old and authorized to work in the US
- Valid driver's license (if required for local errands)