Job Description
Join Urban Hospitality Group as an Evening Part-Time Guest Associate and become part of Fort Worth's premier hospitality experience! We're seeking energetic, customer-focused professionals to deliver exceptional service during our peak evening hours. Enjoy competitive pay, flexible scheduling, and immediate start dates – perfect for students, professionals, or anyone seeking supplemental income. Our modern downtown venue offers a dynamic work environment with opportunities for growth and recognition.
Why choose us? We pride ourselves on fostering a supportive culture that values teamwork and recognizes achievements. As a team member, you'll gain valuable experience in customer service, operations, and hospitality while enjoying a fast-paced yet rewarding atmosphere. If you're ready to start immediately and make an impact, apply today!
Responsibilities
- Provide exceptional customer service to evening guests with warm, professional interactions
- Manage check-in/check-out processes efficiently using our digital systems
- Handle guest inquiries and resolve concerns promptly with a solutions-oriented approach
- Monitor facility operations during evening hours, ensuring safety and cleanliness standards
- Collaborate with team members to maintain seamless service transitions
- Process transactions accurately and maintain organized record-keeping
- Support venue preparation and closing procedures during evening shifts
Qualifications
- Minimum 6 months customer service or hospitality experience preferred
- Strong communication and interpersonal skills with a customer-first mindset
- Ability to work independently and as part of a team during busy evening periods
- Basic proficiency with digital systems and point-of-sale software
- Flexible schedule availability including evenings, weekends, and holidays
- Valid Texas ID or driver's license required
- Reliable transportation to downtown Fort Worth location