Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Part-Time Customer Specialist! We're urgently seeking passionate individuals to deliver exceptional guest experiences during our peak evening hours. This role offers flexible scheduling, competitive compensation, and rapid onboarding for immediate start. Perfect for students, professionals, or anyone seeking evening work in Charlotte's vibrant hospitality scene. Enjoy a supportive environment with growth opportunities and team-focused culture.
Responsibilities
- Provide exceptional customer service during evening shifts (4 PM - 12 AM)
- Manage guest inquiries and resolve issues promptly
- Process transactions accurately using POS systems
- Collaborate with team members to ensure smooth operations
- Maintain cleanliness and organization of service areas
- Support inventory management and restocking duties
- Adhere to all safety and compliance standards
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in a team
- Basic computer proficiency and POS system knowledge
- Flexible availability for evening/weekend shifts
- Positive attitude and problem-solving mindset
- Must be 18+ with reliable transportation
- Quick learner with attention to detail