Job Description
Join our dynamic team at Metropolitan Hospitality Group as an Evening Guest Services Associate! We're seeking energetic individuals to deliver exceptional experiences at our premier downtown Oklahoma City venue. Enjoy flexible evening shifts while working in a vibrant, fast-paced environment that values your talents and rewards initiative. Perfect for students, parents, or professionals seeking supplemental income with growth opportunities.
Our ideal candidates thrive in customer-facing roles, possess excellent communication skills, and contribute to a positive team atmosphere. We offer competitive hourly wages, complimentary meals during shifts, and a supportive workplace culture that recognizes your hard work. If you're passionate about creating memorable guest experiences and seeking a reliable part-time position, we encourage you to apply today.
Responsibilities
- Provide exceptional guest assistance and information during evening hours
- Manage guest check-ins, reservations, and seating arrangements efficiently
- Coordinate with dining and event teams to ensure seamless service delivery
- Process payments and maintain accurate transaction records
- Uphold cleanliness and safety standards throughout the venue
- Address guest inquiries and resolve concerns promptly
- Assist with venue setup and closing procedures
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask effectively in a fast-paced environment
- Basic cash handling and POS system knowledge
- Professional appearance and positive attitude
- Availability to work evenings (primarily 4 PM - 11 PM)
- Must be 18+ years old
- Valid Oklahoma ID required