Job Description
Join our dynamic team and transform your evenings into extra income! FlexWork Staffing Solutions is seeking motivated Evening Part-Time Customer Specialists in Charlotte, NC. Perfect for students, parents, or anyone seeking supplemental income with zero experience required. Enjoy flexible evening shifts while developing valuable skills in a supportive environment.
We provide comprehensive training and a welcoming atmosphere where your success is celebrated. This role offers immediate start dates, competitive pay, and opportunities for advancement. Make your evenings count with a company that values your time and dedication.
Responsibilities
- Deliver exceptional customer service via phone, chat, and email during evening shifts
- Process transactions and resolve inquiries efficiently
- Maintain accurate customer records in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols and quality standards
- Identify upsell opportunities to enhance customer experience
- Participate in ongoing training sessions
Qualifications
- No prior experience required - comprehensive training provided
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Reliable internet access and quiet home workspace
- Ability to work independently with minimal supervision
- Basic computer proficiency and typing skills
- Flexibility to work evenings (5 PM - 11 PM) weekends
- Positive attitude and customer-focused mindset