Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist in Nashville! We're urgently seeking energetic professionals to deliver exceptional guest experiences during evening hours. Perfect for students, parents, or night owls seeking flexible schedules with competitive pay. Enjoy a vibrant work environment with growth opportunities in Music City's thriving hospitality sector. No weekends required!
Responsibilities
- Provide exceptional customer service to evening patrons via phone, email, and in-person
- Handle reservations, bookings, and inquiries with accuracy and professionalism
- Manage digital communication channels including chatbots and social media
- Collaborate with cross-functional teams to resolve service issues
- Maintain detailed records of interactions and transactions
- Support event coordination and evening operations logistics
Qualifications
- Minimum 1 year customer service or hospitality experience
- Strong communication and problem-solving abilities
- Proficiency with CRM software and digital tools
- Flexibility to work evenings (4 PM - 12 PM)
- High school diploma or equivalent; college students encouraged
- Valid US work authorization and reliable transportation