Job Description
Join our dynamic team at Detroit Community Solutions as an Evening Part-Time Customer Service Specialist! We're urgently seeking compassionate individuals to support our community outreach programs during evening hours. This flexible role offers competitive pay and the opportunity to make a meaningful impact while developing valuable skills.
Our ideal candidate thrives in fast-paced environments and is passionate about helping others. Enjoy a supportive work culture with modern facilities and opportunities for growth. Immediate positions available – apply today to start your rewarding career journey!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person during evening shifts
- Assist with community program enrollment and resource navigation
- Manage accurate data entry and documentation of client interactions
- Collaborate with cross-functional teams to resolve client inquiries
- Maintain organized records and confidential information
- Support evening community events and outreach initiatives
- Contribute to continuous improvement of service delivery
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years customer service or community support experience
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office Suite and CRM systems
- Ability to work independently and as part of a team
- Flexibility with evening and weekend scheduling
- Valid driver's license and reliable transportation
- Passion for Detroit community development