Job Description
Join FlexiPay Staffing Solutions and transform your evenings into rewarding part-time work with daily pay! We're seeking dynamic Evening Part-Time Customer Service Specialists to deliver exceptional support during high-traffic hours. This role offers flexible scheduling (4-6 hour shifts), immediate payment processing, and a vibrant team environment. Perfect for students, parents, or professionals seeking supplemental income without traditional payroll delays.
Our San Francisco-based team thrives on innovation and work-life balance, offering competitive hourly rates, paid training, and opportunities for advancement. Experience the freedom of daily pay while building valuable customer service skills in a fast-paced, supportive setting.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat during evening/weekend hours
- Resolve account issues and transaction disputes with empathy and efficiency
- Process daily payments and financial transactions using secure digital platforms
- Maintain detailed customer records in CRM systems with 100% accuracy
- Collaborate with cross-functional teams to ensure seamless service delivery
- Meet performance metrics including call quality and resolution times
- Adapt to fluctuating workloads during peak evening and weekend periods
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- 6+ months customer service experience in high-volume environments
- Exceptional verbal communication and conflict resolution skills
- Proficiency with digital payment systems and CRM software
- Flexibility to work evenings (4 PM-11 PM) and weekends
- Ability to multitask in fast-paced settings with minimal supervision
- Basic financial literacy and attention to detail