Job Description
Join our dynamic team at Omaha Community Services and enjoy the perfect work-life balance with our flexible evening part-time schedule! We're seeking passionate individuals to deliver exceptional customer support during evening hours while maintaining a healthy lifestyle. This role offers competitive pay, no weekend requirements, and the opportunity to make a meaningful impact in our community. Whether you're a student, parent, or anyone seeking flexibility, our evening shifts accommodate your busy schedule while providing growth opportunities and a supportive work environment. Apply today and start your rewarding career with us!
Responsibilities
- Provide exceptional customer service via phone, email, and chat during evening hours (5 PM - 10 PM)
- Resolve customer inquiries and troubleshoot technical issues efficiently
- Process transactions and maintain accurate documentation in our CRM system
- Collaborate with daytime teams to ensure seamless service continuity
- Participate in ongoing training to enhance product knowledge and service skills
- Contribute to a positive team atmosphere through proactive communication
Qualifications
- High school diploma or equivalent (college students encouraged)
- Minimum 6 months customer service experience preferred
- Strong verbal communication and problem-solving abilities
- Reliable evening availability Monday-Friday (no weekends)
- Basic computer proficiency with MS Office applications
- Ability to multitask in a fast-paced environment
- Positive attitude and commitment to teamwork