Job Description
Join our dynamic team at Louisville Community Services and embrace the perfect work-life balance with our flexible evening part-time opportunities. We're seeking passionate individuals to deliver exceptional customer support during evening hours while maintaining a healthy schedule. Enjoy competitive compensation, a supportive environment, and the chance to make a meaningful impact in our community. No weekends required!
Responsibilities
- Provide exceptional customer support via phone and digital channels during evening shifts (4 PM - 10 PM)
- Resolve inquiries efficiently while maintaining high satisfaction standards
- Document interactions accurately in our CRM system
- Collaborate with day team to ensure seamless service continuity
- Contribute to process improvement initiatives
- Uphold company policies and confidentiality standards
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal communication and problem-solving skills
- Reliable transportation to our River Road facility
- Proficiency with basic computer applications
- Ability to work independently with minimal supervision
- Flexibility to cover occasional weekend shifts