Job Description
Join Atlanta's premier hospitality team as an Evening Part-Time Customer Service Specialist! We're seeking dynamic individuals to deliver exceptional guest experiences during our peak evening hours. This flexible role offers competitive pay, training, and a vibrant work environment in the heart of downtown Atlanta. Perfect for students, parents, or anyone seeking a rewarding evening schedule with growth opportunities.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage reservations and address guest inquiries with professionalism
- Process transactions accurately using our POS system
- Collaborate with team members to ensure seamless evening operations
- Resolve customer concerns promptly and escalate complex issues
- Maintain a clean and organized workstation environment
- Support inventory management and basic administrative tasks
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently and in a team setting
- Flexible availability including evenings, weekends, and holidays
- Proficient with basic computer applications
- Positive attitude and commitment to guest satisfaction
- Reliable transportation to downtown Atlanta location