Job Description
Join our dynamic team at Urban Oasis Hospitality and become the heart of our evening operations! We're seeking enthusiastic Evening Guest Service Associates to create memorable experiences for our valued guests during our peak evening hours. This is a fantastic opportunity for students, career changers, or anyone seeking flexible evening work in Phoenix's vibrant hospitality scene. Enjoy a supportive team environment, competitive compensation, and the satisfaction of making every guest feel welcome. Immediate start available!
Responsibilities
- Deliver exceptional guest service with warm professionalism during evening hours
- Manage check-in/check-out processes efficiently using our digital systems
- Handle guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Uphold strict cleanliness and safety standards throughout the facility
- Assist with evening event setup and breakdown as needed
Qualifications
- Previous customer service or hospitality experience preferred
- Availability to work evenings (4 PM - 12 PM) including weekends
- Strong communication and interpersonal skills
- Basic proficiency with digital booking systems
- Ability to multitask in a fast-paced environment
- Valid Arizona driver's license (if required for errands)
- Positive attitude and commitment to teamwork
- Ability to stand/walk for extended periods