Job Description
Join Seattle's premier hospitality team as an Evening Part-Time Customer Service Specialist! We're seeking energetic professionals to deliver exceptional guest experiences during our peak evening hours. This role offers flexible scheduling, competitive compensation, and potential for advancement into full-time positions. Perfect for students, career changers, or those seeking work-life balance.
Responsibilities
- Provide exceptional customer service to guests via phone, email, and in-person interactions
- Manage reservations and bookings with precision and attention to detail
- Resolve guest inquiries and concerns promptly and professionally
- Process payments and maintain accurate transaction records
- Collaborate with team members to ensure seamless evening operations
- Uphold brand standards and cleanliness protocols
- Assist with inventory management and stock replenishment
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic proficiency with reservation systems and POS software
- High school diploma or equivalent required
- Exceptional problem-solving abilities
- Attention to detail and organizational skills
- Positive attitude and team-oriented mindset