Job Description
Join our award-winning healthcare team in Minneapolis as an Evening Part-Time Customer Service Specialist! We're seeking compassionate professionals to deliver exceptional patient experiences during flexible evening shifts. Enjoy a supportive environment with comprehensive training, competitive pay, and the perfect work-life balance. No healthcare experience required – we'll equip you with all the skills needed to succeed. Apply today and start making a difference in your community!
Responsibilities
- Deliver outstanding customer service to patients via phone, email, and in-person during evening hours (4 PM - 10 PM)
- Schedule appointments, verify insurance details, and process registrations accurately
- Resolve patient inquiries and concerns with empathy and professionalism
- Maintain confidential health records and ensure HIPAA compliance
- Collaborate with healthcare teams to streamline patient experiences
- Support administrative tasks including data entry and documentation
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office Suite
- Flexibility to work evenings and weekends as needed
- Previous customer service experience preferred
- Attention to detail and problem-solving abilities