Job Description
Join our dynamic team as an Evening Part-Time Customer Service Specialist and enjoy flexible hours with weekly pay in the heart of Orlando! We're seeking energetic professionals to deliver exceptional guest experiences while maintaining work-life balance. This role offers immediate weekly pay, competitive hourly rates, and opportunities for advancement within our award-winning hospitality group. Perfect for students, parents, or anyone seeking evening flexibility with consistent schedules.
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage guest inquiries, bookings, and reservation modifications
- Process payments and maintain accurate transaction records
- Collaborate with team members to ensure seamless service delivery
- Utilize property management software for inventory tracking
- Address customer concerns with empathy and problem-solving skills
- Contribute to a positive team environment during evening shifts
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience
- Strong communication and interpersonal skills
- Ability to work independently during evening hours (5 PM - 11 PM)
- Basic proficiency with reservation systems and POS software
- Valid Florida driver's license preferred
- Flexible availability including weekends
- Positive attitude with commitment to guest satisfaction