Job Description
Are you looking for earn extra cash on your own schedule? We are urgently hiring for evening part-time jobs in New York, NY. Join a fast-paced, supportive team where you can make a real impact while enjoying a flexible work-life balance. We value our employees and offer competitive pay for those ready to work during the evening shift.
Why Join Us?
- Competitive hourly wage ($18.00 - $25.00).
- Flexible evening shifts to fit your lifestyle.
- Opportunity for career growth within the company.
- Modern work environment in the heart of NYC.
Apply today to secure your position and start earning!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a professional and empathetic tone.
- Resolve customer issues and complaints efficiently to ensure high satisfaction levels.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Maintain detailed and up-to-date customer records in our CRM system.
- Collaborate with the morning support team to ensure seamless service continuity.
- Identify and escalate complex issues to the appropriate supervisor.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is preferred but not mandatory for the right candidate.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to navigate multiple software applications.
- Must be available to work evenings (e.g., 4:00 PM - 12:00 AM) and occasional weekends.
- Ability to work independently and stay focused in a remote or office setting.