Job Description
Join our dynamic team and enjoy the flexibility of evening and weekend shifts with daily pay! Express Staffing Solutions is seeking motivated individuals for part-time customer service roles in Oakland, CA. This position offers competitive compensation, immediate payment, and a supportive work environment. If you're looking for work-life balance while making a meaningful impact, apply today!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Update customer information in CRM systems
- Collaborate with team members to resolve escalations
- Maintain detailed records of customer interactions
- Adhere to company protocols and quality standards
- Support weekend inventory reconciliation tasks
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience
- Strong verbal/written communication skills
- Proficiency with Microsoft Office Suite
- Available evenings (4 PM-12 AM) and weekends
- Ability to work in fast-paced environment
- Basic math skills for transaction processing
- Reliable transportation to Oakland location