Job Description
Join our dynamic team at Seattle Hospitality Group! We're urgently hiring passionate evening part-time customer service associates to deliver exceptional experiences at our flagship downtown location. This is your opportunity to be part of a vibrant, fast-paced environment where your contributions directly impact guest satisfaction. Enjoy competitive pay, flexible scheduling, and a supportive team culture. Immediate start dates available!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage reservations and coordinate guest requests efficiently
- Process transactions using POS systems with 100% accuracy
- Collaborate with cross-functional teams to resolve service issues
- Maintain clean, organized workspaces and uphold brand standards
- Document guest feedback and contribute to process improvements
Qualifications
- Minimum 1 year customer service experience in hospitality or retail
- Strong communication and problem-solving skills
- Ability to work evenings (4 PM - 11 PM) and weekends
- Proficient with technology and point-of-sale systems
- High school diploma or equivalent required
- Must pass background check and drug screening
- Valid Washington State Food Handler's Card preferred