Job Description
Are you looking for a rewarding evening job in Philadelphia? We are currently seeking motivated individuals to join our dynamic team as Evening Customer Service Associates. This is an excellent opportunity for those seeking flexible work schedules, no prior experience required, and a supportive environment to grow your career.
At Apex Support Solutions, we pride ourselves on delivering top-tier service to our clients. Whether you are a student, a parent, or simply looking to supplement your income, we offer a welcoming culture and the training you need to succeed.
Why Join Us?
- Flexible Scheduling: Evening shifts allow you to maintain a healthy work-life balance.
- No Experience Needed: We provide comprehensive on-the-job training.
- Career Growth: Many of our part-time employees are promoted to full-time leadership roles.
We are looking for individuals who are reliable, friendly, and eager to learn.
Responsibilities
- Greet and assist customers with inquiries via phone, email, and in-person in a professional and courteous manner.
- Process transactions and maintain accurate records of customer interactions and orders.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Collaborate with the morning team to ensure a smooth handover of daily operations and pending tasks.
- Keep the work area organized, clean, and welcoming for all visitors.
- Identify opportunities to upsell products or services to enhance the customer experience.
Qualifications
- High school diploma or GED equivalent is preferred but not required.
- Must be available to work evenings, specifically between 4:00 PM and 10:00 PM.
- Strong communication skills and a friendly, approachable demeanor.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to stand for extended periods and lift up to 25 lbs when necessary.
- A valid driver's license is a plus.